For
any questions regarding this policy, please call Newport
Cycle Parts, Inc. at: (949) 631-7308, between 9:00 am
- 6:00pm PST or email us at: ncp@newportcycleparts.com
Privacy
Statement
Our mission
is to build users' trust and confidence in the Internet
by promoting the use of fair information practices.
Because this web site wants to demonstrate its commitment
to your privacy, it has agreed to disclose its information
practices and has agreed to notify you of:
1. What
personally identifiable information of yours or third
party personally identification is collected from
you through the web site
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection,
use and distribution of the information
6. The kind of security procedures that are in place
to protect the loss, misuse or alteration of information
under NCP control
7. How you can correct any inaccuracies in the information.
If
you feel that this company is not abiding by its posted
privacy policy, you should contact NCP by phone at 949-631-7308
or email at: ncp@newportcycleparts.com.
Information
Collection and Use
NCP is the sole owner of the information collected on
this site. We will not sell, share, or rent this information
to others in ways different from what is disclosed in
this statement. NCP collects information from our users
at several different points on our website.
Order
We request
information from the user on our order form. Here a
user must provide contact information (like name and
shipping address) and financial information (like credit
card number, expiration date). This information is used
for billing purposes and to fill customer's orders.
If we have trouble processing an order, this contact
information is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user's hard
drive containing information about the user. Usage of
a cookie is in no way linked to any personally identifiable
information while on our site. Once the user closes
their browser, the cookie simply terminates. For instance,
by setting a cookie on our site, the user would not
have to log in a password more than once, thereby saving
time while on our site. If a user rejects the cookie,
they may still use our site. The only drawback to this
is that the user will be limited in some areas of our
site. For example, the user will not be able to participate
in any potential Sweepstakes, Contests or Drawings that
could take place. Cookies can also enable us to track
and target the interests of our users to enhance the
experience on our site.
Log Files
We use IP addresses to analyze trends, administer
the site, track user's movement, and gather broad demographic
information for aggregate use. IP addresses are not
linked to personally identifiable information.
Links
This web site contains links to other sites. Please
be aware that we at NCP are not responsible for the
privacy practices of such other sites. We encourage
our users to be aware when they leave our site and to
read the privacy statements of each and every web site
that collects personally identifiable information. This
privacy statement applies solely to information collected
by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we
ask for contact information such as name and email address.
Surveys
& Contests
From time-to-time our site mat request information from
users via surveys or contests. Participation in these
surveys or contests is completely voluntary and the
user therefore has a choice whether or not to disclose
this information. Information requested may include
contact information (such as name and shipping address),
and demographic information (such as zip code, age level).
Contact information will be used to notify the winners
and award prizes. Survey information will be used for
purposes of monitoring or improving the use and satisfaction
of this site.
Tell-A-Friend
If a user elects to use our referral service for informing
a friend about our site, we ask them for the friend's
name and email address. NCP will automatically send
the friend a one-time email inviting them to visit the
site. NCP stores this information for the sole purpose
of sending this one-time email. The friend may contact
NCP at ncp@newportcycleparts.com
to request the removal of this information from their
database.
Security
This website takes every precaution to protect our users'
information. When users submit sensitive information
via the website, your information is protected both
online and off-line.
When our
registration/order form asks users to enter sensitive
information (such as credit card number and/or social
security number), that information is encrypted and
is protected with the best encryption software in the
industry - SSL. While on a secure page, such as our
order form, the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when
you are just 'surfing'. To learn more about SSL, follow
this link http://www.verisign.com/site/ssl.html
or http://webopedia.internet.com/TERM/S/SSL.html.
While we
use SSL encryption to protect sensitive information
online, we also do everything in our power to protect
user-information off-line. All of our users' information,
not just the sensitive information mentioned above,
is restricted in our offices. Only employees who need
the information to perform a specific job (for example,
our billing clerk or a customer service representative)
are granted access to personally identifiable information.
Our employees must use password-protected screen-savers
when they leave their desk. When they return, they must
re-enter their password to re-gain access to your information.
Furthermore, ALL employees are kept up-to-date on our
security and privacy practices. Every quarter, as well
as any time new policies are added, our employees are
notified and/or reminded about the importance we place
on privacy, and what they can do to ensure our customers'
information is protected. Finally, the servers that
we store personally identifiable information on are
kept in a secure environment, behind a locked cage.
If you have
any questions about the security at our website, you
can send an email to ncp@newportcycleparts.com.
Supplementation
of Information
In order
for this website to properly fulfill its obligation
to our customers, it is necessary for us to supplement
the information we receive with information from 3rd
party sources.
We do not
store any credit card information on this site or on
any of our servers. Determining creditworthiness &
subsequently processing all credit card orders is done
by Cardservice International, an industry leader in
credit card processing for traditional and Internet
businesses. (Cardservice
International)
(or)
In order
for this website to enhance its ability to tailor the
site to an individual's preference, we combine information
about the purchasing habits of users with similar information
from our partners, to create a personalized user profile.
When a user makes a purchase from either of these two
companies, the companies collect and share that purchase
information with us so we can tailor the site to our
users' preferences.
Correction/Updating
Personal Information:
If a user's personally identifiable information changes
(such as your zip code), or if a user no longer desires
our service, we will endeavor to provide a way to correct,
update or remove that user's personal data provided
to us. This can usually be done by emailing us at ncp@newportcycleparts.com
Users of
our site are always notified when their information
is being collected by any outside parties. We do this
so our users can make an informed choice as to whether
they should proceed with services that require an outside
party, or not.
Notification
of Changes
If we decide to change our privacy policy, we will post
those changes on this page so our users are always aware
of what information we collect, how we use it, and under
circumstances, if any, we disclose it. If at any point
we decide to use personally identifiable information
in a manner different from that stated at the time it
was collected, we will notify users by way of an email.
Users will have a choice as to whether or not we use
their information in this different manner. We will
use information in accordance with the privacy policy
under which the information was collected.
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