REGARDING
SHIPPING:
All orders must be received before 12:00pm PST (Monday
- Friday) for second day and 3 Day Select service.
(Please
note: The billing name, address and zip code must match
with your issuing bank records and be verifiable by
NCP in order for your order to be processed in a timely
manner)
RETURNS
& EXCHANGES: Any
returns & exchanges are at the sole discretion of Newport Cycle Parts, Inc,
and are moderated by the terms below. You must obtain a parts return authorization
number from NCP before returning any parts. We are not responsible for any parts
returned without a proper return authorization number.
RETURN POLICY:
- No returns accepted after 30 days.
- Parts
must be in 100% resalable condition.
- Customer
will be responsible for shipping and handling, round-trip of all orders placed.
- All returns are subject
to a 25-45% restocking fee.
- All
canceled orders are subject to a 5% restocking fee.
- No
returns on special order parts, electrical items, books or manuals.
DAMAGED
GOODS: Inspect all orders immediately upon receiving them to check for
any damage. If there is any damage to any of the products in your order, please
contact the delivering carrier at once. Keep the shipping carton and all packaging
material. Newport Cycle Parts, Inc. cannot initiate the claim with UPS. Once you
have a claim number call us to obtain a return authorization number. RETURNING
AN ITEM:
All returns require a parts return authorization number,which
can be obtained by calling NCP at (949) 631-7308 M-Sat.,
between 9:00am and 6:00pm Pacific Standard Time. For
more information, you may email us at ncp@newportcycleparts.com.
We cannot accept any returns without a parts return
authorization number. Please enclose a copy of your
original invoice when returning any parts, and send
via insured and prepaid shipping to:
Newport
Cycle Parts, Inc.
Att: Shipping Dept. RA#: ____
1725 Monrovia Ave Suite# 5A
Costa Mesa, CA 92627 Shipping
and handling fees are not refundable. International customers are responsible
for customs on returned items. Returns due to shipping error or manufacturer defect
will be replaced at our discretion. SPECIAL
ORDERS: On special orders, a 100% deposit is required. Please allow 30-90
days shipping time on special orders. No returns or refunds are given on special
orders. FOREIGN
ORDERS:
Must be pre-paid in US Money Order, Certified Bank Draft
or letter of credit US funds only. Shipping fees will
be added to the order. All overseas orders (except APO
addresses) are subject to a $10.00 service fee to cover
any possible credit card verification expenses and handling
fees. For overseas orders placed with a credit card,
a fax verification with a copy of a photo ID and credit
card will be required with a signature authorizing the
full amount of the order including all shipping fees.
Our fax number is: 0011-949-631-7305.
WARRANTY:
NO WARRANTY WRITTEN OR IMPLIED is made on any products made or sold by Newport
Cycle Parts, Inc. All descriptions given by NCP as to function are for reference
only and are not a guarantee. NCP cannot assume any responsibility for personal
injury, labor or other injury arising out of the use of any product manufactured
or sold. NCP shall not, under any circumstances, be liable for any special, incidental
or consequential damages, including but not limited to damage or loss of goods
or claims of customers of the purchaser which may arise and or result from the
sale, installation or use of these products. By purchasing or installing the product,
the purchaser agrees to all of these terms. For
further warranty information, please see further documentation from the manufacturer
of your product. LIABILITY:
Some items in on our website may not be legal for sale or use in the
state of California on any pollution-controlled vehicle. NCP does sell some performance
products that are intended for racing vehicles only and are not applicable for
use on pollution-controlled street/highway vehicles. The
use of products obtained from NCP is at the sole discretion of the purchaser.
The purchaser of
any product from NCP releases NCP from all liabilities as to the use of those
products. The purchaser recognizes that any alteration or modification to any
motorcycle may increase the risk of injury or accident and may also render the
motorcycle illegal for public road use. Note
on listed prices: We make every effort to ensure that all of all our listings
up to date. However due to the large volume of parts online we cannot guarantee
all our listed prices are absolutely accurate. We are constantly checking and
updating our website to bring you the best deals possible and appreciate your
understanding and cooperation. COPYRIGHTS: The contents of
this website including photos and text are copyrighted 2002 by Newport Cycle Parts,
Inc. All rights reserved. No part of this website can be reproduced without written
permission from Newport Cycle Parts, Inc.
Newport Cycle
Parts, Inc is not affiliated with any of the manufacturers mentioned in the website,
including, but not limited to: Aprilia, Harley-Davidson, Honda, Suzuki, Kawasaki,
Yamaha. Newport
Cycle Parts, Inc retains the right to modify or change any portion of these terms
at any time. NCP retains the right to change or modify prices at any time. All
policy changes will be posted immediately on this page. Any changes in price will
be reflected accordingly on the website. However due to a large product list and
changing inventory some products may be listed incorrectly on rare occurrences,
(i.e. price or product number), if this happens NCP will contact the purchaser
with the option of canceling or continuing with the order at the updated price.
If
you should have any questions regarding these policies,
you may contact us by phone at: (949) 631-7308 M-Sat.,
9:00am - 6:00pm PST, or by email at: ncp@newportcycleparts.com.
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